We work hard to ensure your order is delivered quickly, safely, and reliably. Please review our shipping guidelines below:

Processing Time

• Orders are processed within 2–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or holidays.
• During busy seasons, processing may take longer.

Shipping Confirmation & Tracking

• Once shipped, you will receive a confirmation email with a tracking number.
• Tracking may take up to 24 hours to update.

Delivery Times

• S. Standard Shipping: 3–7 business days after dispatch.
• Expedited Shipping: Available at checkout for faster delivery.
• International Orders: 10–21 business days, depending on destination and customs.

Shipping Costs

• Calculated at checkout based on weight, size, and destination.
• Free shipping promotions may be offered periodically.

Address Accuracy

• Customers are responsible for entering the correct shipping details.
• We cannot be held liable for lost or delayed packages due to incorrect addresses.

Lost or Stolen Packages

• If a carrier marks a package as “delivered” but it is not received, please contact the carrier directly to file a claim.
• While we will assist where possible, we are not responsible for packages confirmed as delivered.

Damaged Orders

• If an order arrives damaged, notify us within 7 days of delivery.
• Provide order details and photos of the damaged product and packaging for quick resolution.

Customer Support

For questions about your order or delivery status, please contact us at:

Email: info@greatwhitequiltfabric.com
Phone: 479-800-0841